I have ordered a package from a seller on ebay , my name and Address automatically come...

GetHuman2156373's customer service issue with Yodel from February 2019

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The issue in GetHuman2156373's own words
I have ordered a package from a seller on ebay , my name and Address automatically comes up when i order. The verification and email and receipt have all come to me . The payment has come out of my accound however this package has been delivered somewhere else ! . My address is ** princes street slough berkshire SL**SB but this is not the Address that you have on file for the tracking number *JJD**************** . Your webchat staff cannot help me they have told me to question the seller but the seller provided the same info with my Address . I can prove that i have purchased the item that you have delivered to the wrong Address
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Yodel

Customer service issue
Reported by GetHuman2156373
Feb 7th, 2019 - 3 mons ago
I have an issue with Yodel too
Not resolved
Seen by 3 customers so far
Similar issue to 1423 others
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Timeline
GetHuman2156373 started working on this issue
Feb 7th 6:19pm