I contacted yourselves the other day.*I have not received the help*answer I need.*Befor...
GetHuman1974989's customer service issue with Yodel from January 2019
Help with my Yodel issue
First: share to improve GetHuman1974989's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1974989's next move: talk to Yodel when they open.
Yodel's call center is closed now. We will send GetHuman1974989 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1974989's own words
I contacted yourselves the other day.*I have not received the help*answer I need.*Before xmas one of your delivery drivers placed a package on top of a bin at the side of my house , which is easily seen from the pavement .*I got in touch with the sender, Tobydealsuk. They contacted yourselves and because your driver said he had delivered it the matter was dropped. I have repeatedly tried to contact them but to no avail.*So I contacted yourselves and was told you would get back to me. I have received an email back saying because of time elapsed I had to contact the seller. I find this ridiculous, it was your drivers negligence that has caused this.*I want this sorting by yourselves.*I want someone in management to contact me. I will not let this matter drop.*I cannot afford to be out of pocket because your employee cannot do his job properly.
GetHuman1974989 did not yet indicate what Yodel should do to make this right.
I have an issue with Yodel too
How GetHuman1974989 fixed the problem
We are waiting for GetHuman1974989 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.