Before contacting them, items GetHuman1969625 may need:
Who made the purchase and Tracking number
The issue in GetHuman1969625's own words
Tracking number JD*****************I have once again taken delivery of my regular monthly order from tails.com and the state that the box arrived in again is simply not acceptable. It is all battered and open. Fortunately I was in to take the delivery and check content but the driver simply laughed and shrugged his shoulders when I asked what had happened to the box. This has happened now on several occasion and Tails tell me they have escalated to you again but I wanted some assurance that this will stop as I can't be ***% certain that the goods inside have not been tampered with in anyway. The box is clear marked with which way up the box should be transported and it's obvious that there is dog food inside.
GetHuman1969625 did not yet indicate what Yodel should do to make this right.
I have an issue with Yodel too
How GetHuman1969625 fixed the problem
We are waiting for GetHuman1969625 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.