Tracking no JJD**************** J Stretton le**jz*I would like you to know about the a...

GetHuman-inyougo's customer service issue with Yodel from January 2019

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The issue in GetHuman-inyougo's own words
Tracking no JJD**************** J Stretton le**jz*I would like you to know about the appalling service I recently received regarding the above parcel. I received an email to say the parcel was on its way at **.** on the morning of delivery - long after most people would have gone to work. Consequently I was not at home to receive the parcel. The parcel was then left on its end and with damaged packaging leaning against my front door for all passers by to see. A card was left but nothing was written on it and the card was left inside the package. A subsequent email told me it had been left in a ‘safe place’ in the front porch. I have no front porch – simply a front door!! Fortunately it was not raining when I arrived home at lunchtime and even more fortunately the parcel was still in place. You should be aware that the service you provided did not meet expectations.
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Yodel

Customer service issue
Reported by GetHuman-inyougo
Jan 14th, 2019 - a mon ago
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GetHuman-inyougo started working on this issue
Jan 14th 5:22pm