Going off my tracking....my order was delivered to door number ***I have a text message...

GetHuman1612767's customer service issue with Yodel from November 2018

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The issue in GetHuman1612767's own words
Going off my tracking....my order was delivered to door number ***I have a text message telling me there was a card in my door and neighbour had ny orders...no card.*I asked door ** for my order but they told me nothing had been delivered for me.*After live chat yesterday Yodel was going to look into it and would make contact **hrs to wait.*** hrs later live chat with yodel...they inform me my order was...Given to a security gaurd who always takes the parcels(driver has said this in interviw)...sounds like i live in flats or something!!...what happens now
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Yodel

Customer service issue
Reported by GetHuman1612767
Nov 23rd, 2018 - 10 mons ago
I have an issue with Yodel too
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Seen by 7 customers so far
Similar issue to 660 others
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Timeline
GetHuman1612767 started working on this issue
Nov 23rd, 2018 9:01pm