I am appalled by the service. I received a text that my parcel had arrived and I went to collect it from my mailbox that is in a shared apartment block. The parcel was left on the floor near the post trays, and no attempt to contact me or the flat was made through buzzing up or knocking on the door. I am disgusted as this parcel could have been stollen, and I feel that further action needs to be taken, and if not I will be taking this further myself as you are putting other peoples property at risk.
I trust that Yodel will make this right and come up with a resolution that is fair.