I signed up for a ** day trial with you , it was never verbally explained that I had to...

GetHuman-kurtiswi's customer service issue with Yelp from May 2018

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The issue in GetHuman-kurtiswi's own words
I signed up for a ** day trial with you , it was never verbally explained that I had to cancel the charges after ** days if I was unhappy with experience.*Now over * year I'm being told by my bank that you have been withdrawing over $*** dollars a month out of my $**,*** dollar a year small business !*I have contacted channel * news with my situation and we are waiting the outcome of my banks inquiry , should you decide to keep my money , we will have plenty to show channel * viewers exactly how Yelp treats potential customers .
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Yelp

Customer service issue
Reported by GetHuman-kurtiswi
May 10th, 2018 - a yr ago
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Seen by 4 customers so far
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Timeline
GetHuman-kurtiswi started working on this issue
May 10th, 2018 1:09pm
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May 10th, 2018 1:10pm