I am happy to provide a lot of detail!**I have an old yahoo account, *****@***.com. I h...

GetHuman-sinstrit's Recover Account issue with Yahoo from December 2019

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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-sinstrit's own words
I am happy to provide a lot of detail!**I have an old yahoo account, *****@***.com. I have not used it in many years, but need to access this email in order to verify information for Microsoft support.**I have been able to sign into it using the correct password, but it is asking me to sign into an old email associated with it as the recovery email for verification.**I do not remember what the full name of the recovery email is, since like mentioned yahoo email I have not used it in many years, but am willing to provide any information associated with this yahoo account to prove I was the owner.**If you review *****@***.com and *****@***.com, my current yahoo account, you should be able to see the information for both owners is the same, first and last name, birthdate, etc***If you are not able to provide me with the full name of the recovery email for *****@***.com, I would also be happy if the recovery email could be updated to *****@***.com instead.**I am willing to provide any additional information needed through email or phone if this helps expedite the process.**Looking forward to resolving this, thank you!

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Yahoo

Recover Account issue
Reported by GetHuman-sinstrit
Dec 4th, 2019 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 22635 others
0 customers following this

Timeline

GetHuman-sinstrit started working on this issue
Dec 4th, 2019 7:54pm

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