Yahoo's Get Human wants to know if they solved my with my email problems.

GetHuman3307862's customer service issue with Yahoo from July 2019

Help with my Yahoo issue
The issue in GetHuman3307862's own words
Get my emails. ... My mail account suddenly disappeared. Yahoo refuses to recognise my email address and password. My experience with Get Human is that it is a programmed machine that cannot think like real humans. Get Human did not solve anything. I did everything myself. When wasting my time using Yahoo help pages, they wanted me to answer security questions that were written in Chinese. A human brain is more flexible than a badly written programme. Hopefully, I will not receive more machine messages asking how Get Human (did not) fixed my email account. Due to the multitude of frustrations I experienced, I now have a Microsoft email account. Not the best, but at least, presently, it works.
I'm a human who does not read or speak Chinese.
Be human.
Yahoo, you answer this question for me.
Established a Microsoft email account.
How GetHuman3307862 fixed the problem
The problem was, Yahoo, suddenly stopped sending and receiving my emails. Why, remains a mystery. After spending many hours using Yahoo trying to establish the fault, which was like trying to climb a greasy pole - kept returning to square one. Yesterday, I visited Sky's webpages to ascertain if I could change my password. I changed my password. Changing the password was like using a magic wand. My inbox suddenly filled with emails. The bottom line is* Yahoo sent me on a wild goose chase, which resulted in me wasting many hours of my life.
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Yahoo

Email
Customer service issue
Reported by GetHuman3307862
Jul 25th, 2019 - 2 years ago
Fixed
GetHuman3307862 shared how to fix
Seen by 19 customers so far
Similar issue to 133974 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman3307862 started working on this issue
Jul 25th, 2019 8:12am
GetHuman3307862 confirmed the issue is fixed. Hooray!
Jul 27th, 2019 8:52am

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