Re: *****@***.com I cant access email. I get response says account needs updating b...

GetHuman-cjjwise's Update Account Information issue with Yahoo from May 2019

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Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-cjjwise's own words
Re: *****@***.com I cant access email. I get response says account needs updating but EVERY time I try to log in, I get a screen that says Uh-Oh, that URL is no good... Go to Yahoo.com., etc, etc **This is*was an ATT.net dialup email. ATT has shut down the account on their end, but it still exists somewhere in Yahoo, and ATT wants Yahoo to reopen it as a free Yahoo email??? I've reset the password a kazillion times, and after entering the password trying to login, I am immediately sent back to the Uh-Oh, can't open that URL screen.**PLEASE! I literally have been dealing with ATT since April * to resolve this. It was finally last week that ATT said they can't do anything, that Yahoo needs to use this email address and set it up as a free account??? **I can't access this email. Why are you asking for an email below? I need to talk with a LIVE PERSON. ***-***-****
GetHuman-cjjwise did not yet indicate what Yahoo should do to make this right.
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Yahoo

Update Account Information issue
Reported by GetHuman-cjjwise
May 20th, 2019 - a mon ago
I have an issue with Yahoo too
Fixed
Seen by 3 customers so far
Similar issue to 120978 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-cjjwise started working on this issue
May 20th 5:47pm
GetHuman-cjjwise confirmed the issue is fixed. Hooray!
May 21st 5:25am