My phone was hacked twice since yesterday and I've lost control of almost everything...

GetHuman2224685's customer service issue with Yahoo from February 2019

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The issue in GetHuman2224685's own words
My phone was hacked twice since yesterday and I've lost control of almost everything . This is why I don't keep my Yahoo linked directly. I'm saying this now because a Yahoo employee just hung up on me. Ok I simply need to reset my password to start doing damage control. I don't use emails often like NEVER.. I'm just saying that before I'm asked what group I may have visited * years ago or * subriptions I have. Sorry if I am short I've just already emailed an automation I think. I do however have any other info you might need birthday social number I know some things in there like recovery requests for apps a cpl more. I haven't logged in since probably July **** and had to do pretty much this. My log in and out are pretty rare... *****@***.com is my user name my name is Jeffery (jeff) Wayne Alexander birthday ******* last * social or entire thing I'll give recovery mail from an app called kik, line, gmail was the last one I probably still get jos.a bank emails my camel and marbrol ones.. anything else please ask
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Yahoo

Customer service issue
Reported by GetHuman2224685
Feb 16th, 2019 - 8 mons ago
I have an issue with Yahoo too
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Seen by 3 customers so far
Similar issue to 97695 others
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Timeline
GetHuman2224685 started working on this issue
Feb 16th 11:31pm