I was asked to reset my password on my sbcglobal acct. Could not remember password. Sys...

GetHuman-lvisseri's customer service issue with Yahoo from December 2018

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Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lvisseri will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lvisseri can let us know if they help or not.
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Before contacting them, items GetHuman-lvisseri may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-lvisseri's own words
I was asked to reset my password on my sbcglobal acct. Could not remember password. System goes into a holding mode stating it is attempting to help and is almost ready when I click on Forgotten Password. I went to the Verizon store and the attendant in the attempt to help thought closing the account and re-opening would fix it . It did not work .Closed my acct and ALL OF MY INFO has been deleted from my phone. His only comment was he was sorry. I need help in retrieving my info from my closed email acct. SBCGLOBAL cannot without password which I have forgotten. Please tell me you can help me. I am in dire need of all the info in that email acct. Thank you in advance. Linda Vissering. ******@***.com

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Yahoo

Customer service issue
Reported by GetHuman-lvisseri
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 81464 others
0 customers following this

Timeline

GetHuman-lvisseri started working on this issue
Dec 23rd, 2018 12:04am

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