My email randomly disappeared. I don't even know how this happened. I have emails on my...

GetHuman-joshmun's customer service issue with Yahoo from November 2018

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The issue in GetHuman-joshmun's own words
My email randomly disappeared. I don't even know how this happened. I have emails on my phone from my account that show my email account existed but I tried logging in this morning and got back an error stating my email did not exist. I tried loading it on my phone and it presented me with an error as well. I tried creating an email with the same email and it created a new one with the same account. I did nothing to cause this as I awoke to this. I have zero clue how this happened and need to access emails in the prior email. I have access to the email account, but it is acting like this email address is brand new and only have the default welcome emails from yahoo. I need this fixed as soon as possible. I have the proof of prior emails, I know all the security questions, I tried recovering through my phone number and it said my phone number wasn't connected to any email address. I used my chrome's saved login and that still didn't work. I don't even know how something like this could happen but I neeedddd it resolved, please help!!! The email I link for contact is the email address that disappeared and I took the address in case someone else tried. I just need all my prior emails and contacts, etc. Pleaseeee!

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Yahoo

Customer service issue
Reported by GetHuman-joshmun
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 67431 others
0 customers following this

Timeline

GetHuman-joshmun started working on this issue
Nov 7th, 2018 6:05pm

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