I have this account for more than **? years. over the last couple of years I can't log...

GetHuman-blefkowi's customer service issue with Yahoo from October 2018

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The issue in GetHuman-blefkowi's own words
I have this account for more than **? years. over the last couple of years I can't log in to my account on my pc I tried changing the pswrd more than once it sends me to an acct. "lillykiss. not mine. I am logged in on my phone and have no problems. Someone from Yahoo and also from microsoft calls me fairly often that their is a problem with either my computer or that someone has hacked in to my computer and *or yahoo acct. They get upset when i tell them that I won't pay for them to fix it and won't go on my computer for them I did it once and it caused a big problem. I even made a police report about this. I am not so computer savvy and am very naive when it comes to things like this. Tried to call Yahoo directly -no answer. PLEASE someone call me and help me.
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Customer service issue
Reported by GetHuman-blefkowi
Oct 17th, 2018 - 3 mons ago
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GetHuman-blefkowi started working on this issue
Oct 17th, 2018 5:16pm