I was made to change my password so many times that I forgot it when I was forced to lo...

GetHuman1362078's customer service issue with Yahoo from October 2018

2 views | 60021 similar | 0 following
Help with my Yahoo issue
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GetHuman1362078's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1362078 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1362078 can let us know if they help or not.
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Before contacting them, items GetHuman1362078 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1362078's own words
I was made to change my password so many times that I forgot it when I was forced to login. When I went to answer the security questions I get the first one right which is my mother’s maiden name, second question is what’s my favorite sports team and I don’t know if I spelled it wrong or put a cap letter or something but I know my favorite sports teams are the niners but I don’t know if I spelled it or put numbers, or if it was a time when the giants had won the World Series and did I put them instead, and did I put SF or spell out San Francisco....idk all I know is that I am locked out of an email that I have had for what feels like forever and I can’t access it now. I would really love to be able to answer my third question perhaps because I would know that answer I’m sure, or do whatever it takes to prove I am me, but I get stuck on second security question...I just want my long time email address back I still have my vudu acct and Xbox accounts linked to it and idk what I would do if I needed to verify that email address to utilize them but I would be hopeless if I was asked to....plz help me.*Ps the email account is *****@***.com

GetHuman1362078 did not yet indicate what Yahoo should do to make this right.

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Customer service issue
Reported by GetHuman1362078
Oct 17th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 60021 others
0 customers following this


GetHuman1362078 started working on this issue
Oct 17th, 2018 4:56am

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