Hello, *I am trying to recover my e-mail account, but I do not have access to my previo...

GetHuman-dubde's customer service issue with Yahoo from October 2018

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Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dubde will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dubde can let us know if they help or not.
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Before contacting them, items GetHuman-dubde may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-dubde's own words
Hello, *I am trying to recover my e-mail account, but I do not have access to my previous phone number. I have already tried to contact support via e-mail and I receive the same template answer. *I want to know what other information I can provide in order to recover my account, without a phone number. *Please don't tell me that I do not have enough info to do so since I am asking what else I can provide in order to prove that I am the owner and I am not breaching any security policies. *Therefore, please let me know what I can do in order to recover my account *****@***.com since i do not have access to my previous phone number and I do not recall my last password, but there must be something that I can do...*Thank you in advance

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Customer service issue
Reported by GetHuman-dubde
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 59736 others
0 customers following this


GetHuman-dubde started working on this issue
Oct 16th, 2018 7:43am

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