Dear Sirs,**I am using the *****@***.com email for a long time and i am still logged in...

GetHuman-olgica_'s customer service issue with Yahoo from August 2018

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The issue in GetHuman-olgica_'s own words
Dear Sirs,**I am using the *****@***.com email for a long time and i am still logged in to my email on my laptop but I have problem with the phone. The phone number associated with my account was ************* but I have recently moved out from my country and I have changed my number so no longer I have access to it. The problem is that it is the only number associated to my account and I don't have options to change it because it still requires a verification text message sent to it. I was signed in to my phone but I had to do a factory reset of it so everything is erased and now I cannot sign in to it or anywhere else besides my laptop and the only way to reset the password is by sending text to ************* number. So I would like to ask you if you could possibly update my contact info with this number **************. Thank you**Plese sent the same email to *****@***.com just in case
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Customer service issue
Reported by GetHuman-olgica_
Aug 14th, 2018 - a yr ago
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GetHuman-olgica_ started working on this issue
Aug 14th, 2018 8:40am
GetHuman-olgica_ indicated the issue is not fixed yet.
Aug 14th, 2018 2:33pm
GetHuman-olgica_ indicated the issue is not fixed yet.
Aug 14th, 2018 2:34pm