When I tried to access my emails this morning I received an onscreen massage that they...

GetHuman-cwinshi's customer service issue with Yahoo from August 2018

Help with my Yahoo issue
The issue in GetHuman-cwinshi's own words
When I tried to access my emails this morning I received an onscreen massage that they were unavailable. I tried several times with the same result. I went on to your Mail section and after a couple of pages found a "restore" box which I pressed (although I hadn't a clue what I was doing - I'm over ** and completely technophonic). I have received an email from from yourselves (I think) telling me the "restore would take place in about * hours although I seem to have re-acquired my mails already. However, I notice that the email was not addressed to me personally - which I have been led to believe that genuine emails always are. Can you please help me as I am beginning to panic that I may have been hacked.
GetHuman-cwinshi did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-cwinshi fixed the problem
I received no response at all from my request for further assistance. As access to my emails has been restored I am not prepared to pursue the matter further as they clearly do not care about customer satisfaction!!
Please help with my Yahoo issue
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Yahoo

Customer service issue
Reported by GetHuman-cwinshi
Aug 9th, 2018 - a yr ago
I have an issue with Yahoo too
Fixed
GetHuman-cwinshi shared how to fix
Seen by 11 customers so far
Similar issue to 41905 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-cwinshi started working on this issue
Aug 9th, 2018 10:52am
GetHuman-cwinshi indicated the issue is not fixed yet.
Aug 9th, 2018 11:55am
GetHuman-cwinshi confirmed the issue is fixed. Hooray!
Aug 10th, 2018 11:57am
GetHuman-cwinshi confirmed the issue is fixed. Hooray!
Aug 12th, 2018 1:07pm