I can access emails from one yahoo account (*****@***.com) from one mobile of which I c...

GetHuman-sukhmexi's customer service issue with Yahoo from July 2018

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The issue in GetHuman-sukhmexi's own words
I can access emails from one yahoo account (*****@***.com) from one mobile of which I can't remember the password. I now have a new mobile handset on which I am not able to access using an account key. I then tried to use my recovery email and recovery number to retrieve this account but still, after using my recovery number (***********) appears a message stating all the emails associated with this number which I am able to retrieve. These emails does not include the email I wish to retrieve. I did not use a password to use this *****@***.com yahoo email account and quite certain that I used an account key. *Therefore I don't understand why I could access emails from *****@***.com on my previous mobile handset and can't on this new phone..?? *Please can you advise

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Customer service issue
Reported by GetHuman-sukhmexi
Jul 29th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 37582 others
0 customers following this


GetHuman-sukhmexi started working on this issue
Jul 29th, 2018 2:40pm