I want to close this account because your system does not remember passwords ! For the...

GetHuman-royalarc's customer service issue with Yahoo from July 2018

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The issue in GetHuman-royalarc's own words
I want to close this account because your system does not remember passwords ! For the last few days I have had to change my password five times I know what my password is but your system does not every time I changed my password your system shows a box that says it got it You use to have a box to check your new password to make sure it works . I would change my password . I sign out I would try it again at that time it would work the next day it would not ? I have tried to work with your agents by giving them five emails and five people yet they say they can not prove this account belongs to me and they can not help me until they can that sounds like ********!! I have had this account since you started royalarch**** .this morning I got a email from your people talking about that you take our security seriously well is that why you were hack and exposed all those accounts that you did not want to tell us about !!! well you are a company and you can go out of business . I am not happy with you company The email that i am giving you is the same email that I signed up with that is how you send me a link for to reset my password Ain't that funny that you can't use it to

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Yahoo

Customer service issue
Reported by GetHuman-royalarc
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 3 customers so far
Similar issue to 28751 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-royalarc started working on this issue
Jul 9th, 2018 1:08pm
GetHuman-royalarc indicated the issue is not fixed yet.
Jul 10th, 2018 4:38pm
GetHuman-royalarc indicated the issue is not fixed yet.
Jul 14th, 2018 11:42pm