Trying to recover my very old account (likely around at least ** years since last login...

GetHuman856987's customer service issue with Yahoo from July 2018

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The issue in GetHuman856987's own words
Trying to recover my very old account (likely around at least ** years since last login), BurstDPS*****@***.com. **It seems that me ** years ago was an idiot and didn't set up the security questions right. The location based one *might* be "Georgia" (not ***% sure based on the way the password reset form worked), but the other about who was my "first boss" is most likely going to be some form of gibberish, or a non answer type response, or something like "lol no" or laughing at the questioner -- because I did not have a "first boss" at that time I made it, I was unemployed in high school. So what I'm saying is the "first boss" answer won't make actual sense. **I've tried the password reset form until it locked me out, so now my only option is to contact support.**Incidentally, the reason I am trying to recover the account is because it is tied to my old Xbox account, gamertag TRAFFIC RAM. There should be a bunch of recent E-mails from Microsoft regarding the Xbox account tied to this E-mail. Because I have the security question to my Microsoft account and it will let me reset the password on it, but it won't actually let me sign in without knowing the credentials for my old E-mail, because it thinks I'm a "different person".**Is there any info I CAN provide not listed on the form that would help me get the account back? For instance the mailing address * house that I used to sign into the account exclusively -- my childhood home. If that address could then be somehow linked backed to the IP address used to log onto the account in that time period (* - * years ago last login), would that help?**I know this is a hail mary to get my account back what with the little info I have, but it's worth a shot. **Thanks in advance for any help you can offer, even if its just to say its impossible with my current level of info.

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Customer service issue
Reported by GetHuman856987
Jul 7th, 2018 - 5 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 27798 others
0 customers following this
Items needed
Email on Account
Name of Account Holder


GetHuman856987 started working on this issue
Jul 7th, 2018 1:55am

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