I have a Yahoo account that I am trying to recover, it is "*****@***.com", it is an old...

GetHuman-knightfi's customer service issue with Yahoo from July 2018

42 views | 25321 similar | 5 following
Help with my Yahoo issue
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GetHuman-knightfi's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-knightfi will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-knightfi can let us know if they help or not.
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Before contacting them, items GetHuman-knightfi may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-knightfi's own words
I have a Yahoo account that I am trying to recover, it is "*****@***.com", it is an old account, but I needed to recover another email address, I don't remember my password and I don't have access anymore to the reovery email address registered on that account, but I am willing to answer any secuity questions or any thing that may help you identify that I am the owner of that account, anything you need, even if it requires me visiting the company headquarters, or taking an online interview, anything, it is really important to me, please kindly help me, thank you very much for your time reading my request, and I hope you will be able to help me to recover my email address, thanks again, waiting for your kind reply.

GetHuman-knightfi did not yet indicate what Yahoo should do to make this right.

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Customer service issue
Reported by GetHuman-knightfi
Jul 2nd, 2018 - 5 years ago
Not resolved
Seen by 42 customers so far
Similar issue to 25321 others
5 customers following this


GetHuman-knightfi started working on this issue
Jul 2nd, 2018 12:01pm

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