Since my smart phone was stolen in Lima, Peru, on June *, **** I have not been able to access my *****@***.com account from any computer, whether in the Lima hotel, or even now back home in Nevada, in my own PC or my laptop. *SInce I cannot receive or send any code from the stolen phone or authorize access to other devices, I am offered the choice of accessing a certain hotmail account that I do not have access to either, it is non existent. So the following option Offered is for me to answer two questions. WHILE I do answer the first one correctly, "where I and my husband first met", *I have kept records of this personal question* the second question is unanswerable as I never chose such question, to wit, "who is your favorite author"*I never chose this question, It is being asked in error. I would have never chosen this because I do not have a favorite author.*The fact is I am being denied access to the account where I keep track of most of my business, because no more alternatives are offered by the prompter for address recovery.*The additional problems are th at without access to that Yahoo account, I have no access to my gmail account and therefore barred as well from obtaining my calendar, images, notes, WhatsApp, messenger conversations, etc. To transfer to my new phone.*Can you please help me?*I cannot go on with my business, accident records, insurance Information etc without *****@***.com which I own for years.*I am temporarily using my second yahoo acct., *****@***.com *I called a place where they told me they can restore my access for $*** but I refused.*Can you please h elp me?*Thank you,*Laura Mijanovich
GetHuman832057 did not yet indicate what Yahoo should do to make this right.