My husband (Herbert Faatz) past away ***********his email address is *****@***.com*I ha...

GetHuman-rfaatz's customer service issue with Yahoo from May 2018

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-rfaatz's own words
My husband (Herbert Faatz) past away ***********his email address is *****@***.com*I have had access to his e-mail on his cell phone and would check them every now and then. My son used his phone and something happened to the account (what he did - I don't know?) My husband gave me his passwords to all of his accounts but his yahoo account password it is not working (possible I wrote id down incorrectly). The last e-mail that I have received on his phone is December ****. Its strange, because I can open his yahoo account on his phone and I still have access to his e-mails but the e-mails stop in December **** and there are no other new e-mails are coming in?*Can you please assist me to get access back? (I'm his wife Rosemary D. Faatz) . I have attempted more than several occasions to access his account online - to no avail. I attempted to get access to retrieve but I dont have access to *****@***.com to send me an Account Key (the company closed down) and was taken over by Service West. *Can you please assist me?*Thank you.
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Customer service issue
Reported by GetHuman-rfaatz
May 21st, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 10 customers so far
Similar issue to 136 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-rfaatz started working on this issue
May 21st 3:17pm
GetHuman-rfaatz indicated the issue is not fixed yet.
May 22nd 2:26pm
GetHuman-rfaatz indicated the issue is not fixed yet.
May 22nd 8:38pm
GetHuman-rfaatz indicated the issue is not fixed yet.
May 25th 2:12pm