Hello to whom this may concern, a few years ago I forgot the password to my old email a...

GetHuman650166's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
The issue in GetHuman650166's own words
Hello to whom this may concern, a few years ago I forgot the password to my old email and ever since then I would try to recover it by trying to remember the password. The email is "*****@***.com". Since then I created a new account but I have old files on different websites that I need to retrieve that I cannot anymore due to me not being able to get emails from my old account. I do not have access to my old phone number anymore so I cannot try to receive a verification code that way, and there isn't an alternate email address on the account for some reason. If there's anything that someone can do about this to try and help me recover this email it would greatly be appreciated, if needed i can provide the information needed on the account if i can remember it, this is a very old account so i hope i can recover it, thank you.
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Yahoo

Customer service issue
Reported by GetHuman650166
May 2nd, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 112781 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman650166 started working on this issue
May 2nd, 2018 5:41pm
GetHuman650166 indicated the issue is not fixed yet.
May 2nd, 2018 8:13pm