I had a phone call from a person named Lucy Martin saying she was with Yahoo and that o...

GetHuman-karrlill's customer service issue with Yahoo from May 2018

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The issue in GetHuman-karrlill's own words
I had a phone call from a person named Lucy Martin saying she was with Yahoo and that our computer Yahoo had been hacked. Like a fool I gave too much info. Finally they said I would have to pay ***.** for the contract. This is when I thought something wrong. They shut my email down. At this point I called DELL who after about ** minutes told me they could not correct what these people had done. So I have called my bank and had new cards. Looks like a new computer is what it will take to fix our problem. I am writing this from my work place. I realize now I should not have given email account or password. But I did !!**Is there anyway you can restore my Yahoo account? Thanks, Lillian Karr

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Yahoo

Customer service issue
Reported by GetHuman-karrlill
May 1st, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 14413 others
0 customers following this

Timeline

GetHuman-karrlill started working on this issue
May 1st, 2018 5:03pm