I can't get a screen to enter my password. I have had this account for ** plus years. A...
GetHuman-aaronmre's Recover Account issue with Yahoo from April 2018
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Help with my Yahoo issue
GetHuman-aaronmre's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aaronmre will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-aaronmre can let us know if they help or not.
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The issue in GetHuman-aaronmre's own words
I can't get a screen to enter my password. I have had this account for ** plus years. All of a sudden one day I get asked to put in my phone number to log in. Since then never had to type in my email password. Months go by I get a new phone and don't install Yahoo mail on it. The next time I do it asks me for my old phone number by this time I have had many phones in between. Now when trying to get email from Yahoo it ask for my old phone number which I don't have. My password has been the same for ** years. Why the **** can't I enter a password. What needs to be done to recover my account. This is frustrating **** out of me. I now have recovered the own old phone number but I have no access to that phone as it has been years and that number isn't used by somebody else. What needs to be done to recover my account.
GetHuman-aaronmre did not yet indicate what Yahoo should do to make this right.
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