I can't get a screen to enter my password. I have had this account for ** plus years. A...

GetHuman-aaronmre's Recover Account issue with Yahoo from April 2018

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The issue in GetHuman-aaronmre's own words
I can't get a screen to enter my password. I have had this account for ** plus years. All of a sudden one day I get asked to put in my phone number to log in. Since then never had to type in my email password. Months go by I get a new phone and don't install Yahoo mail on it. The next time I do it asks me for my old phone number by this time I have had many phones in between. Now when trying to get email from Yahoo it ask for my old phone number which I don't have. My password has been the same for ** years. Why the **** can't I enter a password. What needs to be done to recover my account. This is frustrating **** out of me. I now have recovered the own old phone number but I have no access to that phone as it has been years and that number isn't used by somebody else. What needs to be done to recover my account.

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Yahoo

Recover Account issue
Reported by GetHuman-aaronmre
Apr 27th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 14258 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-aaronmre started working on this issue
Apr 27th, 2018 1:18am
GetHuman-aaronmre indicated the issue is not fixed yet.
Apr 27th, 2018 1:20am
GetHuman-aaronmre indicated the issue is not fixed yet.
Apr 27th, 2018 2:26am
GetHuman-aaronmre indicated the issue is not fixed yet.
Apr 29th, 2018 9:15pm