I can't get a screen to enter my p***word. I have had this account for ** plus years. A...

GetHuman-aaronmre's Recover Account issue with Yahoo from April 2018

Help with my Yahoo issue
I can't get a screen to enter my p***word. I have had this account for ** plus years. All of a sudden one day I get asked to put in my phone number to log in. Since then never had to type in my email p***word. Months go by I get a new phone and don't install Yahoo mail on it. The next time I do it asks me for my old phone number by this time I have had many phones in between. Now when trying to get email from Yahoo it ask for my old phone number which I don't have. My p***word has been the same for ** years. Why the **** can't I enter a p***word. What needs to be done to recover my account. This is frustrating **** out of me. I now have recovered the own old phone number but I have no access to that phone as it has been years and that number isn't used by somebody else. What needs to be done to recover my account.
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Recover Account issue
Reported by GetHuman-aaronmre
Apr 27th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 4 customers so far
Similar issue to 32375 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-aaronmre started working on this issue
Apr 27th 1:18am
GetHuman-aaronmre indicated the issue is not fixed yet.
Apr 27th 1:20am
GetHuman-aaronmre indicated the issue is not fixed yet.
Apr 27th 2:26am
GetHuman-aaronmre indicated the issue is not fixed yet.
Apr 29th 9:15pm