My name is Devin Millard, I am the account holder of *****@***.com. My phone is...

GetHuman-devintay's Account Access issue with Yahoo from April 2018

2 views | 10000 similar | 0 following
Help with my Yahoo issue
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GetHuman-devintay's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-devintay will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-devintay can let us know if they help or not.
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Before contacting them, items GetHuman-devintay may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-devintay's own words
My name is Devin Millard, I am the account holder of *****@***.com. My phone is **********. I can’t remember my yahoo email password to save my life. I have tried EVERYTHING and I only use * of * passwords for everything and I have tried those, PLUS every variation possible. My grandmas email was the recovery email for Comcast and she no longer has access to that email anymore and also has dementia so all chances of remembering her password are nonexistent. I HAVE to get into my yahoo account to be able to reset my Facebook password. It has all my children’s pictures in private albums and this email is the ONLY way to get on to that! Please help! I can give any information needed to link the account to me. Even once I get my password to my Facebook reset, I can send you my id through a fax and prove it’s me!

GetHuman-devintay did not yet indicate what Yahoo should do to make this right.

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Yahoo

Account Access issue
Reported by GetHuman-devintay
Apr 26th, 2018 - 5 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 10000 others
0 customers following this

Timeline

GetHuman-devintay started working on this issue
Apr 26th, 2018 7:06pm

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