Hi. We got a summons from the code enforcement officer yesterday. She says from down th...

GetHuman992047's customer service issue with Xcel Energy from August 2018

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The issue in GetHuman992047's own words
Hi. We got a summons from the code enforcement officer yesterday. She says from down the street, there are tree branches are hanging too low, and block the children crossing sign by the garage..Corner of Worchester st and **th ave.. Garage is on **th ave, and you can see clearly, which branches are too low on that side of the house. We MUST remove them. But, there is a powerline right in and under the big limbs. Is this a matter that YOU would take care of with an aerial truck and tree trimmer, or do we need to have the landlord hire someone? I just had cancer surgery, and have another in late Sept.. Hoping all goes well, so I can have a liver & kidney transplant soon.. With everything going on, we just do not need the CITY on us about branches too. Email is best for us, as we are in and out of appts all day. Thank you..
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Xcel Energy

Customer service issue
Reported by GetHuman992047
Aug 14th, 2018 - a yr ago
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GetHuman992047 started working on this issue
Aug 14th, 2018 7:55pm