I meant to purchase the new modem warfare but I accidentally purchased the **** version...

GetHuman3857744's Refunds issue with Xbox from October 2019

Help with my Xbox issue
First: share to improve GetHuman3857744's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3857744 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
For purchases made via the Microsoft store, it's recommended that you call for a refund request. For purchases made via any other retailer, you should contact that retailer directly for a refund.
The issue in GetHuman3857744's own words
I meant to purchase the new modem warfare but I accidentally purchased the **** version modern warfare infinite warfare, I requested on Sunday October **th **** for a refund on my Xbox money account so I could purchase the new **** modern warfare but I have yet to hear anything back & I had received an email on October **th **** that I would be contacted back within **hours but still nothing. Please let me know something ASAP, I’m starting to get a little irritated even though I know this was my fault in the first place lol

GetHuman3857744 did not yet indicate what Xbox should do to make this right.

How GetHuman3857744 fixed the problem

We are waiting for GetHuman3857744 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Xbox

Refunds issue
Reported by GetHuman3857744
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 158841 others
0 customers following this

Timeline

GetHuman3857744 started working on this issue
Oct 31st, 2019 1:32am

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies