Hi,*I do not understand what is going on with my xbox live gold subscription.*On **th O...

GetHuman-cclfreit's Report an Issue with Xbox from October 2019

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The issue in GetHuman-cclfreit's own words
Hi,*I do not understand what is going on with my xbox live gold subscription.*On **th October, I've paid **,** in Fnac store for one year subscription and i've introduced the code in my xbox.*I've played online after this subscription activation until today, I've received this message and it is not possible to play online.**--------------------------------------------------------------------**We tried to charge your Xbox Live Gold subscription on ** October ****, but the charge of **,** € to Microsoft account balance was unsuccessful.**Update your payment info or pick another way to pay to keep using your subscription without service interruptions.*----------------------------------------------------------------------**I request this issue resolution, with urgency, because i've paid and the subscription is not available.*Regards,*Cristina Freitas*TM *************

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Xbox

Report an Issue
Reported by GetHuman-cclfreit
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 158830 others
0 customers following this

Timeline

GetHuman-cclfreit started working on this issue
Oct 30th, 2019 11:55pm

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