I purchased Gears of War * on ******* and my online bank statement states that I made a...

GetHuman-cbdanthe's customer service issue with Xbox from September 2019

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The issue in GetHuman-cbdanthe's own words
I want to ensure that the purchase that I made for $**.** on ******* for this game is a NOT recurring charge to my credit card. ... I purchased Gears of War * on ******* and my online bank statement states that I made a recurring withdrawal of $**.**. I hope that does not mean that this amount is going to be taking out of my account monthly, because that was never my intention. If you all processed Order ********** ($**.**) as a recurring payment* then, I hereby revoke permission to charge my credit card in the future for this transaction.*R*Dan Serrano
I did not initiate a recurring charge of $**.** when I purchased Gears of War * on *******, Order **********.
I would like a confirmation that Order *********** for $**.** is not a recurring charge on my credit card.
I am a good customer, because I am loyal and honest. I also fully appreciate the excellent and timely services that Microsoft provides to their customers.
Nope.
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Xbox

Digital Gears of War * with a cost of $**.**
Customer service issue
Reported by GetHuman-cbdanthe
Sep 16th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 152390 others
0 customers following this

Timeline

GetHuman-cbdanthe started working on this issue
Sep 16th, 2019 3:39pm
GetHuman-cbdanthe indicated the issue is not fixed yet.
Sep 17th, 2019 9:04pm
GetHuman-cbdanthe indicated the issue is not fixed yet.
Sep 17th, 2019 9:17pm

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