I recently contacted xbox support though email in regards to my xbox elite controller a...

GetHuman-yodamobb's customer service issue with Xbox from July 2019

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The issue in GetHuman-yodamobb's own words
I recently contacted xbox support though email in regards to my xbox elite controller and my understanding is that I would need to send it in for repairs or replacement rendering me without a controller for that period of time. This would be an huge inconvenience since the original controller I got with the xbox one x left bumper stopped working three months after purchasing it. That's why I bought the elite controller after reading reviews on how well they perform and solidly they are made. Unfortunately I'm now having issues with the elite controller. Is there any way for a replacement to be shipped to me prior to sending in the broken controller. I would be willing to put a credit card on file to ensure its sent back. I really look forward to hearing back from you knowing how well the customer service has always been throughout the years of service you have provided for me.

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Xbox

Customer service issue
Reported by GetHuman-yodamobb
Jul 13th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 140003 others
0 customers following this

Timeline

GetHuman-yodamobb started working on this issue
Jul 13th, 2019 3:52am
GetHuman-yodamobb indicated the issue is not fixed yet.
Jul 15th, 2019 7:54am
GetHuman-yodamobb indicated the issue is not fixed yet.
Jul 16th, 2019 3:54am