I would like to speak with someone one on April **th I ordered two packages for my gran...

GetHuman2870012's customer service issue with Xbox from May 2019

Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman2870012's own words
I would like to speak with someone one on April **th I ordered two packages for my grandsons xbox. Since them I am continually being charged different fees for items I do t know what they are. I want a refund I want to speak with someone who can tell me what to do or just help with this. You can't even get someone on the phone with the number provided. The email doesnt have the problem listed.a company this size should have better customer service. Then you send me a email.saying this is the Last time you will reach out to me about this. Even though no one has helped me at all with the issue. My number is ********** could someone call me to help get this resolved. Deborah is my name I live in Indpls In. Before you just drop this issue I think more could be done on your part to help.get it resolved. If you dont this is sad for your customers who spend money here. It's sad how hard it is to get into uch with someone. Or to get this issue resolved. Sending an email then telling your customers you will not reach out again in the first reply. To a customer is sad and frustrating. Then you ask for a rating for what. You get no help at all. You dont get to talk to anyone. You dont have no help from the company at all. Just an email to tell you they won't be contacting you again. The first time they reach out to you. Do you really want a rating on this. Since the number you provide I'd just a recorded message to an email. That doesnt help either I'm sure someone e could help me do more to get this resolved. I've provided my contact information. To see if someone really wants to help me now

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Xbox

Customer service issue
Reported by GetHuman2870012
May 22nd, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 128625 others
0 customers following this

Timeline

GetHuman2870012 started working on this issue
May 22nd, 2019 8:40am