The microphone on my son's xbox is stuck on mute. His headset was working fine until a...

GetHuman2895805's Report an Issue with Xbox from May 2019

Help with my Xbox issue
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If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman2895805's own words
The microphone on my son's xbox is stuck on mute. His headset was working fine until a few days ago. We plugged it into both of his controllers and it doesn't work from either of them. It works on his cousin's xbox though. We tried plugging his cousin's headset into our xbox as well but his won't work either. Seems like an issue with the actual console itself. We've tried numerous troubleshooting tips that I've found online with no luck so far. Very upset ** year old boy!
GetHuman2895805 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman2895805 fixed the problem
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Xbox

Report an Issue
Reported by GetHuman2895805
May 9th, 2019 - 2 mons ago
I have an issue with Xbox too
Fixed
Seen by 2 customers so far
Similar issue to 126278 others
0 customers following this
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Timeline
GetHuman2895805 started working on this issue
May 9th 10:10pm
GetHuman2895805 confirmed the issue is fixed. Hooray!
May 9th 10:11pm