I need to report a gamer on Xbox and would like this individual banned. I am filing a r...

GetHuman-jjgauvin's customer service issue with Xbox from April 2019

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-jjgauvin's own words
I need to report a gamer on Xbox and would like this individual banned. I am filing a report with my local police department as well and will send that to you when it is completed. My son who is ** was scammes by someone who said his account was hacked and my son, being the caring person he is, gave this invidual access to his Xbox account. Thi individual STOLE my sons epic games account and locked my son out of his account and unlinked my sons Xbox and connected his. There was approx $***-*** on his epic account in fortnight through Xbox and he had rare skins as well. *I can provide screen shots of the conversation between this individual and my son with where he admits to stealing my sons epic account and locking him out. I also have his gamer tag and email through epic where the account was changed from my name to this other individuals, that we did not authorize. *I am sure this is behavior that Xbox live does not tolerate nor condone and want to report this person as I’m sure he will scam someone else as well. *I find it very frustrating I am not able to speak to a live person through epic or Xbox.

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Customer service issue
Reported by GetHuman-jjgauvin
Apr 5th, 2019 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 119031 others
0 customers following this


GetHuman-jjgauvin started working on this issue
Apr 5th, 2019 9:32pm