So I bought a gift card worth £** and I inputted it into the xbox one. I bought Human F...

GetHuman1640404's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman1640404's own words
So I bought a gift card worth £** and I inputted it into the xbox one. I bought Human Fall Flat and Rainbow Six Siege with it. This is when Rainbow Six Siege was in offer for £* so I bought it and played it for a bit. But now I can’t play it. It comes up with the error code: *x**D*****. It tells me to sign into the profile that has bought it and I’ve done that. I’ve tried to play it on my brothers account but no luck either (I’ve made it into my home xbox as well). I went into my order history and Rainbow Six Siege wasn’t there even though I’ve bought it and played it. Granted that I do have my money back but I can no longer buy Siege with it. If you could help me it would be greatly appreciate it. Thank you.
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Customer service issue
Reported by GetHuman1640404
Nov 27th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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GetHuman1640404 started working on this issue
Nov 27th, 2018 8:56pm