So I bought a gift card worth £** and I inputted it into the xbox one. I bought Human F...

GetHuman1640404's customer service issue with Xbox from November 2018

3 views
 | 
65583 similar
 | 
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman1640404 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1640404's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1640404 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1640404's own words
So I bought a gift card worth £** and I inputted it into the xbox one. I bought Human Fall Flat and Rainbow Six Siege with it. This is when Rainbow Six Siege was in offer for £* so I bought it and played it for a bit. But now I can’t play it. It comes up with the error code: *x**D*****. It tells me to sign into the profile that has bought it and I’ve done that. I’ve tried to play it on my brothers account but no luck either (I’ve made it into my home xbox as well). I went into my order history and Rainbow Six Siege wasn’t there even though I’ve bought it and played it. Granted that I do have my money back but I can no longer buy Siege with it. If you could help me it would be greatly appreciate it. Thank you.
GetHuman1640404 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1640404 fixed the problem
We are waiting for GetHuman1640404 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1640404 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1640404
Nov 27th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 65583 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1640404 started working on this issue
Nov 27th, 2018 8:56pm