I recently purchased a game via the Microsoft Store on my Xbox One. The game purchased...

GetHuman-tanmanzi's customer service issue with Xbox from October 2018

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The issue in GetHuman-tanmanzi's own words
I recently purchased a game via the Microsoft Store on my Xbox One. The game purchased was the Life is Strange * Complete Season bundle. Due to an issue with my internet connection, I was forced to reinstall all games that did not have a physical copy. When I went to reinstall the bundle, it appeared as me not having purchased the full bundle, and only allowed me to play the first episode of the game. Given that I have already spent the money on the entire bundle, I'd very much like to be able to play it as the episodes are released. If it helps clear anything up, I paid using a $** Xbox gift card, as well as my personal credit card. My Xbox Live username is OwlLeader**, and the email I used for it is *****@***.com(this email is no longer used).
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Customer service issue
Reported by GetHuman-tanmanzi
Oct 18th, 2018 - 3 mons ago
I have an issue with Xbox too
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Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-tanmanzi started working on this issue
Oct 18th, 2018 1:47am
GetHuman-tanmanzi confirmed the issue is fixed. Hooray!
Oct 18th, 2018 1:48am