Bought Forza Horizon * after its release - initially it ran at an acceptable level as l...

GetHuman-marcgs's customer service issue with Xbox from October 2018

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The issue in GetHuman-marcgs's own words
Bought Forza Horizon * after its release - initially it ran at an acceptable level as long as I didn't alt*tab out (because then it'd start leaking memory) but after a week or so the memory leaks happens whether or not I use alt*tab. Basically, I can't have the game running for more than **-** minutes at a time or else I start getting microstutters, which eventually develops into *quarter*half of a second stutters every could of seconds, generally about * seconds. That, on top of the game failing to load after restarts, freezing then crashing during the loading has lead me to abandon the game altogether and demand a refund. My transaction was done under the e-mail address "*****@***.com", order ***********. * *Also, my hardware is not the problem. As I said, initially the game ran fine on my FX-**** * RX *** * *GB RAM.

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Customer service issue
Reported by GetHuman-marcgs
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 43479 others
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GetHuman-marcgs started working on this issue
Oct 14th, 2018 9:52pm