I recently got Xbox live but it's the silver plan not the gold membership but it automa...
GetHuman1255410's customer service issue with Xbox from October 2018
16 views | 37492 similar | 0 following
Help with my Xbox issue
First: share to improve GetHuman1255410's odds
Strength in numbers! Companies respond better when others are watching.
Try having Xbox call you again?
Always use the GetHuman Phone to call Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1255410's own words
I recently got Xbox live but it's the silver plan not the gold membership but it automatically converted my offline account into an Xbox live account I have a Xbox *** by the way is they're anyway I can get rid off Xbox live and convert my profile back to an offline profile without losing all my progress and saved games and achievements I racked up during the time it was an offline profile by the way since I've done the Xbox live silver plan when I play a game it won't let save my game manually the option to save it manually is completely gone but is they're anyway to cancel my Microsoft account and cancel Xbox live without delete my once offline profile because I want to keep it and not start all over from scratch
GetHuman1255410 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1255410 fixed the problem
We are waiting for GetHuman1255410 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Xbox customer problems.
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies