I bought nba *k** today and I bought **,*** VC for it but when I tried to purchase it...

GetHuman1144685's customer service issue with Xbox from September 2018

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The issue in GetHuman1144685's own words
I bought nba *k** today and I bought **,*** VC for it but when I tried to purchase it, it said couldn’t connect to servers and I didn’t receive any vc so I bought it again and got the same message and no vc so I checked my card transactions history and it said that I paid for both of the **,*** vc add ons but I didn’t receive any vc at all. I’m not trying to get anything for free, I just want my money back for the two add ons and I’m not scamming anyone or lying because if I wanted $** worth of vc I would’ve bought the **.** vc add on and got **,*** vc instead of the **,*** that I didn’t want. So please just hurry and give me my money back, I spent a total of $**.** but got no vc at all. Thank you and please hurry.

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Customer service issue
Reported by GetHuman1144685
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 29277 others
0 customers following this
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GetHuman1144685 started working on this issue
Sep 14th, 2018 9:06pm