We have not had an xbox or used the xbox in probably a year or so, yet have been charge...

GetHuman1143173's customer service issue with Xbox from September 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1143173's own words
We have not had an xbox or used the xbox in probably a year or so, yet have been charged $**.** a month to our credit card each month. I would like to speak to a himan being to sort out this out please. You must be able to check and see how long the account has been inactive for and be able to reimburse at least some of the $***. ** in charges since ****. I am not sure what email was used to set the account up but surely we can figure it out. That astronomical amount on a system we have not used in a long time seems more than a little excessive and we would like to continue to remain xbox customers in the future when our financial situation repairs. My account name on there I believe was Winchester** or Winchesters**?

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Xbox

Customer service issue
Reported by GetHuman1143173
Sep 14th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 29066 others
0 customers following this

Timeline

GetHuman1143173 started working on this issue
Sep 14th, 2018 4:30pm