I believe there is an issue with my graphics card. It works as normal when my pc is und...

GetHuman-maxfewt's Technical support issue with XFX from July 2020

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The issue in GetHuman-maxfewt's own words
I believe there is an issue with my graphics card. It works as normal when my pc is under a light load. However, when opening a almost any game it works for a few minutes, before my computer seemingly crashes. I lose all video output. And the fans on the graphics card turn to full. This lasts until I turn the pc off, which I can do from the on off switch on the pc. (I do not have to turn off the power supply unit).**I have tried looking online for the fix, but all fixes I have found require me to disassemble the item, which I have NOT done as this will void any warranty I may have.**I purchased the item from amazon UK in March ****. Do you know how I can fix this issue? Or if it cannot be fixed, am I covered by any warranty and if so to what extent.*Can I get a replacement? Or a repair? **I am intending on doing a ** hour gaming livestream for charity on the *st of August and would be very happy is this issue is resolved before then.*Thank you**Max

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XFX

Technical support issue
Reported by GetHuman-maxfewt
Jul 10th, 2020 - 9 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 57 others
0 customers following this

Timeline

GetHuman-maxfewt started working on this issue
Jul 10th, 2020 10:28pm

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