I was charged more than $**** for xfinity mobile service, but I don't have xfinity mobi...

GetHuman-bdoerfel's Refund a Charge issue with XFINITY Mobile from October 2020

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The issue in GetHuman-bdoerfel's own words
I want to speak with a real person who is knowledgeable and able to understand that I do not have an Xfinity mobile account, nor did I ever have an Xfinity mobile account, nor do I want an Xfinity mobile account. I just want to stop being billed for an Xfinity mobile account ... I was charged more than $**** for xfinity mobile service, but I don't have xfinity mobile service nor did i ever have it. How do I get the charge removed?
I have spent hours on the phone with representatives who do not speak English well enough to understand my issue or who are unable to connect me with a representative who can assist me.
Remove all charges from my credit card.
I am NOT a customer. Problem is, I keep being billed as if I were a customer.
I have called several times and waited to be connected to a real human being who can speak English clearly.
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XFINITY Mobile

Refund a Charge issue
Reported by GetHuman-bdoerfel
Oct 6th, 2020 - 6 months ago
Not resolved
Seen by 20 customers so far
Similar issue to 976 others
0 customers following this

Timeline

GetHuman-bdoerfel started working on this issue
Oct 6th, 2020 10:24pm
GetHuman-bdoerfel indicated the issue is not fixed yet.
Oct 6th, 2020 10:25pm
GetHuman-bdoerfel indicated the issue is not fixed yet.
Oct 6th, 2020 10:25pm
GetHuman-bdoerfel indicated the issue is not fixed yet.
Oct 6th, 2020 10:25pm
GetHuman-bdoerfel indicated the issue is not fixed yet.
Oct 6th, 2020 10:25pm
GetHuman-bdoerfel indicated the issue is not fixed yet.
Oct 6th, 2020 10:25pm
GetHuman-bdoerfel indicated the issue is not fixed yet.
Oct 6th, 2020 10:25pm
GetHuman-bdoerfel indicated the issue is not fixed yet.
Oct 6th, 2020 10:25pm
GetHuman-bdoerfel indicated the issue is not fixed yet.
Oct 6th, 2020 10:25pm
GetHuman-bdoerfel indicated the issue is not fixed yet.
Oct 6th, 2020 10:27pm
GetHuman-bdoerfel indicated the issue is not fixed yet.
Oct 6th, 2020 10:35pm
GetHuman-bdoerfel indicated the issue is not fixed yet.
Oct 6th, 2020 10:35pm
GetHuman-bdoerfel indicated the issue is not fixed yet.
Oct 6th, 2020 10:35pm
GetHuman-bdoerfel indicated the issue is not fixed yet.
Oct 6th, 2020 10:35pm