I have a lay-bys at Big W Ballarat, Victoria. I wanted to make a final payment & I chec...

GetHuman-sew_a_ho's customer service issue with Woolworths Everyday Rewards from November 2018

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The issue in GetHuman-sew_a_ho's own words
I have a lay-bys at Big W Ballarat, Victoria. I wanted to make a final payment & I checked to see if my everyday rewards card was connected to my lay-by. The person I spoke to told me she couldn’t add it to the things I’d brought on lay-by. I’m spending over $*** & don’t understand why she can’t & if this is the case why wasn’t I asked for my every day rewards card then. I’m not happy as it’s now nearly *pm & I have been trying to get onto the lay-by dept since *.**am. Have tried * times. This customer is not happy
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Woolworths Everyday Rewards

Customer service issue
Reported by GetHuman-sew_a_ho
Nov 30th, 2018 - 6 mons ago
I have an issue with Woolworths Everyday Rewards too
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Seen by 3 customers so far
Similar issue to 42 others
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Timeline
GetHuman-sew_a_ho started working on this issue
Nov 30th, 2018 7:00am