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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-sew_a_ho's own words
I have a lay-bys at Big W Ballarat, Victoria. I wanted to make a final payment & I checked to see if my everyday rewards card was connected to my lay-by. The person I spoke to told me she couldn’t add it to the things I’d brought on lay-by. I’m spending over $*** & don’t understand why she can’t & if this is the case why wasn’t I asked for my every day rewards card then. I’m not happy as it’s now nearly *pm & I have been trying to get onto the lay-by dept since *.**am. Have tried * times. This customer is not happy
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