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Wolfgang Puck Customer FAQ

Top Answers & How-to Guides

What is Wolfgang Puck's Phone Number?

The question we are asked most often is about how to talk to Wolfgang Puck customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any items that cannot be returned?

We apologize, but due to health and safety regulations, food and beverage items are non-returnable. We carefully prepare all our products...
Ask any question you have about Wolfgang Puck customer service, get an answer now.

Recent Wolfgang Puck Customer Questions

Bistro rice cooker lid won’t come off

If the lid of your Wolfgang Puck Bistro rice cooker won't come off, there can be a couple of reasons. First, it may be due to built-up pressure inside the cooker. In this case, always ensure the cooker has fully depressurized before attempting to open it. Secondly, the lid may be stuck due to food residue, so make sure to keep it clean after each use. If the issue persists, we recommend referring to your user manual or contacting the manufacturer for troubleshooting tips. Remember, safety first; never force the lid open.
Asked May 3, 2024 1:57 AM

Help me with my Wolfgang Puck customer service issue

Returns and Exchanges

How Do I Return an Item to Wolfgang Puck?

To return an item to Wolfgang Puck, go to the Contact page on the website and click Returns. This will take you to the returns form,...

What should I do if the item I received is damaged?

If you receive a damaged item from Wolfgang Puck, please contact customer service as soon as possible to report the issue. Provide...

What is Wolfgang Puck's return policy?

Wolfgang Puck offers a hassle-free return policy for customer satisfaction. If you are not completely satisfied with your purchase,...

Can I return an item if I don't like it?

Yes, you can return an item if you don't like it. At Wolfgang Puck, we strive for your utmost satisfaction. If you are not completely...

How long do I have to return an item to Wolfgang Puck?

You have 30 days to return an item to Wolfgang Puck. We want to ensure customer satisfaction, so should you find yourself unsatisfied...

Can I return a gift I received from Wolfgang Puck?

Unfortunately, Wolfgang Puck does not accept returns or exchanges on gifts received. This policy is in place to ensure the freshness,...

Is there a restocking fee for returns?

No, there is no restocking fee for returns at Wolfgang Puck. We understand that sometimes products may not meet your expectations,...

Can I return an item without the original packaging?

We apologize, but we are unable to accept returns without the original packaging. The original packaging is important for assessing...

Do I have to pay for return shipping?

Yes, customers are responsible for paying the return shipping fees. At Wolfgang Puck, we strive to provide excellent customer service,...

Can I return a personalized or custom item?

No, personalized or custom items cannot be returned. At Wolfgang Puck, we take great care in creating personalized and custom products...

Are there any items that cannot be returned?

We apologize, but due to health and safety regulations, food and beverage items are non-returnable. We carefully prepare all our products...
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