Yes, customers are responsible for paying the return shipping fees. At Wolfgang Puck, we strive to provide excellent customer service, which includes hassle-free returns. However, to ensure fair and efficient operations, we kindly request that customers cover the cost of return shipping. We recommend returning items using a trackable shipping method to minimize the risk of lost or damaged items during transit. Once we receive and inspect the returned item, a refund will be issued for the original purchase price, excluding any shipping fees. If you have any additional questions or concerns regarding our return policy, please feel free to contact our customer support team for assistance.
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