Can I return an item without the original packaging?
We apologize, but we are unable to accept returns without the original packaging. The original packaging is important for assessing the item's condition and ensuring a smooth return process. It helps us verify that the item is in its original state and was not damaged during transit or after purchase. Additionally, the original packaging includes important product information and serial numbers required for identification. By adhering to this policy, we aim to provide our customers with hassle-free returns and exchanges. Please make sure to keep the original packaging intact, as it will be necessary for any future returns or warranty claims. Thank you for your understanding and cooperation.
Answered Nov 2, 2023
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