I can’t get the back off - Change my withings steel watch battery - I can’t change the...

GetHuman-rshcpa's tech support issue with Withings from April 2018

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Help with my Withings issue
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Order number, Billing address, and Email address on the account (if applicable)
GetHuman-rshcpa's next move: go to the Withings help center.
Withings doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rshcpa will want to follow the link below to head to their help center. We will check on GetHuman-rshcpa later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-rshcpa's own words:
Change my withings steel watch battery ... I can’t get the back off
I can’t change the battery. I bought the watch last June
Replace the watch.
Help with my Withings issue
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Withings

Withings steel health watch
tech support issue
Reported by GetHuman-rshcpa
Apr 22nd, 2018 - 3 mons ago
I have an issue with Withings too
Not resolved
Seen by 3 customers so far
Similar issue to 22 others
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Timeline
GetHuman-rshcpa started working on this issue
Apr 22nd 2:17am