I'm chasing my packages!

GetHuman3051614's customer service issue with Wish.com from June 2019

Help with my Wish.com issue
First: share to improve GetHuman3051614's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3051614 may need:
Account username and Account password
The issue in GetHuman3051614's own words
I was trying to get my packages shipped to my correct address ... I set up an account with Wish.com . When I put in his name it auto populated an address that was incorrect. I deleted that address and put in the correct address, which now shows up as my account address. When I placed an order for several items, I put in the correct address. When the items were shipped, they were shipped to the address that had auto populated when I entered the name at setup. My wife nor I have ever been associated with that address. * The address receiving the packages is for a business. The first one was sent back to the post office, who promptly returned it to the sender. The second was delivered and, because I had called her, the lady called and I picked up the package. The lady does not want to deal with it so I am not sure she will let me know when she receives something. The postmaster says I certainly need to get this fixed with the company....DUH....I am trying!! I have contacted customer service about two of the packages. Customer service shows the issue is resolved and deleted those items from order history. HELP !
This was especially frustrating because I corrected the address several times and, even though my account information shows the correct address, my items got shipped to an address that I had never heard of..
I want to get my items without chasing them down .
I am a new customer but I ordered several items. I tend to order online a lot if I find good sources with good prices.
I called the business where the items were shipped. She had already sent back the first package. She called about the second package and I went to get it. The lady was not happy and does not want to deal with it.*I called the post office and the straightest answer I can get is that this needs to be fixed with wish.com. I told him we are trying but meanwhile we have five or six packages somewhere in "shipping land" . I could never get a commitment that they will help me resolve this issue.
How GetHuman3051614 fixed the problem

We are waiting for GetHuman3051614 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Wish.com customer problems.
How Do I Get a Refund from Wish.com?How Do I Cancel My Wish.com Order?How Do I Check My Wish.com Order?What Do I Do If There's a Problem with My Wish.com Order?How Do I Get a Refund for My Wish.com Order?
Do you have a customer issue as well?
We can help you get Wish.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Wish.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Wish.com

Customer service issue
Reported by GetHuman3051614
Jun 7th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 59783 others
0 customers following this

Timeline

GetHuman3051614 started working on this issue
Jun 7th, 2019 11:41pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies