GetHuman3051614's customer service issue with Wish.com from June 2019
Help with my Wish.com issue
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The issue in GetHuman3051614's own words
I was trying to get my packages shipped to my correct address ... I set up an account with Wish.com . When I put in his name it auto populated an address that was incorrect. I deleted that address and put in the correct address, which now shows up as my account address. When I placed an order for several items, I put in the correct address. When the items were shipped, they were shipped to the address that had auto populated when I entered the name at setup. My wife nor I have ever been associated with that address. * The address receiving the packages is for a business. The first one was sent back to the post office, who promptly returned it to the sender. The second was delivered and, because I had called her, the lady called and I picked up the package. The lady does not want to deal with it so I am not sure she will let me know when she receives something. The postmaster says I certainly need to get this fixed with the company....DUH....I am trying!! I have contacted customer service about two of the packages. Customer service shows the issue is resolved and deleted those items from order history. HELP !
This was especially frustrating because I corrected the address several times and, even though my account information shows the correct address, my items got shipped to an address that I had never heard of..
I want to get my items without chasing them down .
I am a new customer but I ordered several items. I tend to order online a lot if I find good sources with good prices.
I called the business where the items were shipped. She had already sent back the first package. She called about the second package and I went to get it. The lady was not happy and does not want to deal with it.*I called the post office and the straightest answer I can get is that this needs to be fixed with wish.com. I told him we are trying but meanwhile we have five or six packages somewhere in "shipping land" . I could never get a commitment that they will help me resolve this issue.
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